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Simple shipping. Easy returns. Thoughtfully made for you.
We currently ship to customers in the United States and Canada.
Orders are usually processed within 1–2 business days. Shipping options, costs, and estimated delivery times will be shown at checkout.
Once your order ships, you will receive a shipping confirmation email with tracking information when available.
We want you to love your VIVIDOORA piece. If you're not completely satisfied with your purchase, you may request a return within 7 days of delivery.
To be eligible for a return, the item must be unworn and in its original condition, with its original packaging.
Once we receive and inspect your return, we will process your refund to the original payment method.
If you are returning an item because you changed your mind or selected the wrong size, return shipping costs are the customer's responsibility.
If you received an incorrect, damaged, or defective item, please contact us before returning it. We will work with you to resolve the issue.
Please check our Size Guide before ordering. If you have any questions about sizing, we're always happy to help.
Simply contact us within 7 days of delivery with your order number and reason for the return.
We will provide you with the return instructions and return address.
Please do not send an item back without contacting us first.
After your return is received and inspected, your refund will be processed to the original payment method. Please allow additional time for your bank or payment provider to post the refund.
Questions about your order, shipping, or size?
We're happy to help.
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